become a brb rider

BRB is a lifestyle concierge app.

Most pickups are near PMQ, Central.


This page is for new rider sign-ups.

Approved riders will get access to the BRB Rider App and Rider Hub docs.


Applications open soon. To register interest now, email riders@brb-app.com with your name, phone number, delivery mode (foot/bike), and availability.

Central Pickup Hub

(PMQ Central area)

Light Items

(fashion, gifts,

flowers)

Daily Payout

(via in-app wallet)

BRB rider in HK street
BRB rider in HK street
Apply to ride with BRB

(Coming Soon)

How BRB works

You can either take a scheduled shift or go Online anytime in the app.
Pick up near PMQ and deliver within 90 minutes. POD photo in-app is required to complete every order.

How BRB works

You can either take a scheduled shift or go Online anytime in the app.
Pick up near PMQ and deliver within 90 minutes. POD photo in-app is required to complete every order.

BRB how it works

service area (pilot)


We start with HK Island North only (Kennedy Town to North Point).

Most pickups are around PMQ, Central.

BRB rider map
BRB rider earnings

earnings


Base pay is HK$38 per completed delivery, even for short distance.
You also get a zone bonus depending on the delivery area.
Scheduled shifts include a minimum guaranteed pay for the shift (top-up if needed).
Payouts are tracked in the in-app Wallet.

earnings


Base pay is HK$38 per completed delivery, even for short distance.
You also get a zone bonus depending on the delivery area.
Scheduled shifts include a minimum guaranteed pay for the shift (top-up if needed).
Payouts are tracked in the in-app Wallet.

ways to ride


Choose what fits your schedule. You can do scheduled shifts, flexible riding, or both.

BRB work modes

what you need


If you meet the requirements below, you can apply. We confirm onboarding steps after review.

BRB rider requirements

FAQ


Q: If I’m scheduled and there are zero orders, do I still get the minimum pay?
Yes. If you checked in and stayed available in the PMQ hub area for the full shift, you receive the shift minimum pay.


Q: How do scheduled shifts work (and how do I get assigned)?
Scheduled shifts are assigned in advance on a rotating roster. We confirm your shift time and hub area before the shift starts. Outside of shifts, you can go Online in the app anytime to receive orders when you are available.


QQ: How do I get paid?
Your earnings and payout status are shown in the Wallet in the BRB Rider App. Payouts are processed based on the Wallet records.


Q: What if I need to cancel a scheduled shift?
Tell us as early as possible. If it’s last minute, contact in-app support immediately so we can reassign the shift. Repeated no-shows may remove you from future scheduled shifts.


Q: What if a store is delayed?
If the delay is over 10 minutes, contact in-app support. Do not mark “Picked up” until the order is in your hands.


Q: What if the customer does not answer or the address is wrong?
Contact in-app support right away. Do not guess the location or leave items unattended unless BRB confirms what to do.

Contact


For application questions, email riders@brb-app.com

Support during a delivery is in the BRB Rider App.

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